By creating an account or using the lucky777 platform, you automatically agree to these Terms & Conditions. Please read everything carefully before you get started.

1 General Provisions

Lucky777 (hereinafter referred to as the "Platform" or "we") is an online gaming service provider based in Bangladesh. These Terms & Conditions apply to all users of any lucky777 service.

These terms have been written in plain language so that all users in Bangladesh can easily understand them. Lucky777 believes transparency is the best policy. If you have any questions about these terms, please reach out to our support team.

These Terms & Conditions are subject to change at any time. Notice of any changes will be posted on the platform. Continued use of the platform will be considered acceptance of the updated terms.

lucky777 is strictly for individuals aged 18 and above. Account creation or use by minors is strictly prohibited.

2 Account Registration & Usage

The following conditions must be met to create an account at Lucky777:

  • You must be 18 years of age or older.
  • You must provide accurate and truthful information at the time of registration.
  • Each individual may only register one account. Multiple accounts on the same device, IP address, or identity document are strictly prohibited.
  • Your account password and login credentials must be kept strictly confidential. You may not allow anyone else to access or use your account.
  • If you notice any suspicious activity on your account, contact lucky777 support immediately.

If false information is provided or a fake identity is used during registration, lucky777 reserves the right to close the account and forfeit any funds at any time.

3 Age Verification & KYC Process

Lucky777 follows a Know Your Customer (KYC) process in line with applicable regulations in Bangladesh. Identity verification is mandatory before any withdrawal request or when transactions exceed a specified amount.

You may be required to submit any one of the following documents for KYC verification:

  • National ID Card (NID)
  • Valid Passport
  • Driving License
  • A recent utility bill or bank statement (for address verification)

Withdrawal requests will not be processed until KYC verification is complete. Lucky777 keeps all personal information fully secure and never shares it with any third party.

KYC information is used solely for identity verification. The security of your data is our top priority.

4 Deposit & Withdrawal Policy

Lucky777 supports Bangladesh's most popular mobile banking methods for transactions. The following rules apply to deposits and withdrawals:

Deposit

  • Minimum deposit: ৳100.
  • Maximum deposit: ৳50,000 per day (may vary based on VIP level).
  • Deposits are usually credited instantly. If you experience any issues, please contact support.
  • Deposits must be made from a mobile number registered in your own name.

Withdrawal

  • Minimum withdrawal: ৳500.
  • Withdrawals are typically processed within 1–24 hours.
  • KYC verification must be completed before making a withdrawal.
  • Withdrawal amounts will be sent only to the mobile banking number used for the deposit.
  • In cases of suspicious activity, lucky777 reserves the right to temporarily place a hold on withdrawals pending verification.
To withdraw from your bonus balance, you must first meet the specified wagering requirements. See the Bonus section for details.

5 Bonus & Promotion Terms

Lucky777 regularly offers a variety of bonuses and promotions. Each bonus carries its own specific terms, but the following general rules apply to all bonuses:

  • Each bonus has a specific wagering requirement (typically 10–30x the bonus amount).
  • Withdrawals from bonus balance are not permitted until all wagering requirements have been met.
  • Each promotion can only be claimed once per player.
  • If wagering is not completed within the specified timeframe after a bonus is credited, the bonus will be forfeited.
  • Using multiple accounts to claim bonuses is strictly prohibited.
  • Lucky777 reserves the right to modify or cancel any bonus offer at any time.

For full details on bonuses, visit our Bonus page.

6 Gaming Rules & Fair Play

All games on lucky777 are conducted fairly and impartially. Our games are regularly audited by third parties and certified with RNG (Random Number Generator) certification.

  • Any attempt to manipulate game outcomes will result in immediate account closure.
  • If a game is interrupted due to a technical issue, lucky777 will resolve the matter in accordance with its established policy.
  • Disrespectful behavior toward other players or dealers in Live Casino games is strictly prohibited.
  • In Sports Betting, bets can be cancelled before a match begins. Once a match has started, bets cannot be changed.
  • In the event of any dispute over game rules, lucky777's decision shall be considered final.

7 Prohibited Activities

The following activities are strictly prohibited at Lucky777:

Engaging in prohibited activities will result in permanent account closure and all balances may be forfeited.
  • Creating multiple accounts.
  • Registering with a false identity or using someone else's information.
  • Using bots, scripts, or automated software.
  • Exploiting game vulnerabilities to gain an unfair advantage.
  • Using the platform for money laundering or any illegal transactions.
  • Colluding with other players.
  • Attempting to compromise the security of the platform.
  • Allowing minors to access or use your account.

8 Account Suspension & Closure Policy

Lucky777 reserves the right to temporarily or permanently close any account under the following circumstances:

  • Violation of the Terms & Conditions.
  • If false information is detected during KYC verification.
  • If suspicious transactions or activity are detected on the account.
  • At the player's own request (Self-exclusion).
  • Extended period of account inactivity.

If an account is closed, the player will be notified via email or SMS. To appeal a closure, contact us at support@lucky777-jit.com.

9 Responsible Gaming

Lucky777 takes responsible gaming seriously. We want every player to enjoy gaming in a fun and safe way.

  • Players can set daily, weekly, or monthly deposit limits for themselves.
  • A temporary Cooling-off period or permanent Self-exclusion can be activated at any time.
  • If you notice signs of gaming addiction, please reach out to our support team.

For more information, visit our Responsible Gaming View page.

10 Privacy & Data Protection

Lucky777 is fully committed to protecting the privacy of your personal information. We follow the policies below when collecting, storing, and using your data:

  • Your information is used solely for service delivery and identity verification purposes.
  • Your personal information is never sold to third parties.
  • Your information is never shared with third parties except where required by law.
  • All data is protected with SSL encryption.

For more information, visit our Privacy Policy View page.

11 Dispute Resolution

For any dispute or complaint, please follow the process outlined below:

  1. First, contact the lucky777 support team via live chat or email.
  2. An initial response will be provided within 72 hours of a complaint being submitted.
  3. For complex matters, a final resolution will be communicated within 7 business days.
  4. If you are not satisfied with lucky777's decision, you have the option to approach an independent mediator.
Submit a complaint: support@lucky777-jit.com | Live chat available 24/7.

12 Right to Amend Terms

Lucky777 reserves the right to modify these Terms & Conditions, in part or in full, at any time. When changes are made:

  • A notification will be posted on the platform.
  • Notification will be sent to the registered email address or via SMS.
  • The effective date of any changes will be clearly stated.

Continued use of the platform after any changes will be considered acceptance of the updated terms. If you do not agree to the new terms, you may request account closure.